Computerized Maintenance Management Software (CMMS)

RAM’s CMMS software is underpinned by a powerful asset register.

• Full asset details can be viewed, maintained, or updated through a single input screen.
• Single source of work order history.
• Full audit trail of PM and asset movements.
• User-customizable screens can include additional fields such as serial, make, model, manufacturer, and barcode numbers.

Rapid insight into job status increases efficiency and productivity.

• Log work orders and requests from any remote location using a web browser.
• Real-time visibility of job status.
• Link notes to a job ticket.

This functionality provides a rapid response to problems with assets.

• Work orders can be directly generated from helpdesk work requests.
• Use employee proximity to improve response.
• Colour coding enables job prioritization.

Minimize the effort associated with maintenance planning.

• Schedule automatically generated maintenance tasks and outputs.
• Color-coded calendar highlights status at each stage of the process.
• Manage external works with information relating to contractors, start dates, and contracts.

Predefined templates for common maintenance tasks enables the fast creation of breakdown work orders and maintenance plans.

• Allocation based on job type, priority, and defect, as well as estimated job time.
• Include health and safety guidelines, parts, tools, and maintenance details.
• Automated prediction feature highlights resources required.

Improve business response and performance with rapid access to the right skills.

• 'Availability Calendar' shows availability, proximity to job, and employee charges.
• Associate employees with skills and trade.

Fast access to all work orders and associated information, including details of labour, tools and parts required, improves efficiency.

• Color-coded records define current, completed, and overdue jobs.
• User-definable work analysis fields include job type, priority, and defect codes.
• Attach documents, pictures, hyperlinks, and AutoCad drawings.
• Secure audit trail.

Mobile technology improves productivity and resource usage.

• Mobile maintenance is available on iOS, Android, and Windows Phone.
• Real-time access to work orders and stock information from any location.
• Work orders listed by location, asset, priority, status or date.
• Access related documentation, files, images, and instruction/safety manuals.
• Update information directly into the handheld device.
• Use barcode scanning to streamline the audit process.

Comprehensive stores management enables stock optimization.

• Monitor and manage all stock items.
• Use 'Stock Browser' to quickly identify items.
• Access supplier prices and contact details, item location, catalogue number, and balance.
• Integrate with ERP and purchase ordering.

Manage in-house and external contractors effectively.

• Single repository for all work order information associated with contracts.
• Record assets covered under the service contract, contract start and end date.
• Track work types covered by the SLA and all work history.

Exploit the information within the CMMS software to drive better decision making. 

• More than 100 standard reports including equipment performance, labour usage, maintenance efficiency, and PM schedules.
• Flexibility to create customized reports.

• Easy-to-use web application that enables users to record and report details of accidents, incidents, and near misses.
• User-definable incident detail screens cater to an organization’s particular needs.
• Multiple injury fields accommodate cases where more than one injury occurs as a result of a single incident.
• Automated severity ratings to national standards.
• Graphical and interactive KPI charts for immediate incident and injury analysis.
• The ability to record the date and time an injury occurred and was reported to safeguard against possible legal challenges.
• Mobile access to assist recording incidents when they happen.
• Documents such as photographs can be attached to the incident record to ensure that evidence of injury and equipment condition can be verified.
• Improved health and safety compliance for OSHA regulations.